Terms & Conditions
1. About your Partnership
1.1. These Terms apply to your Partnership. Capitalised words used in these Terms (such as ‘Partner’), have a specific meaning. These are set out in Clause 22 below.
1.2 Partnership Fees are payable in advance and entitle the Partner to onboard onto the Platform within 12 months of the date of payment of the applicable invoice or Partnership Fee.
1.3 Once the Partner has completed onboarding and Kaleidoscope has provided access to the Partnership Services, the Partnership term shall commence and continue for a period of 12 months unless terminated earlier in accordance with these Terms.
1.4 If the Partner does not complete onboarding within 12 months of the date of payment of the applicable invoice or Partnership Fee, the Partnership entitlement shall expire and the Partner will be required to pay a new Partnership Fee in order to access the Partnership Services.
1.5 Access to the Partnership Services may be suspended or withdrawn upon expiry or non-renewal of Partnership.
2. Partnership Fees
2.1. Partnership Fees are paid annually in advance. They are based on the number of settings and students of each Partner (subject to a minimum and maximum fee), as notified to the Partner during the email application process.
2.2. Partnership Fees are exclusive of VAT.
2.3. Kaleidoscope may increase Partnership Fees at any time by giving the Partner not less than 30 days’ notice in writing.
2.4 Unless otherwise agreed in writing, Partnership does not automatically renew. Kaleidoscope may issue a renewal invoice prior to the expiry of the Partnership term. Continued access to the Partnership Services is conditional upon payment of the applicable renewal Partnership Fee. If the Partnership were to expire, you will have continued access to your data, but not to the resources or other Partnership services.
2.5 Partnership Fees are non-refundable except where required by law.
3. Payment
3.1. Partnership Fees are payable in advance either by online credit card payment or, where agreed by Kaleidoscope, by invoice. Payment of the Partnership Fee secures the Partner’s right to onboard onto the Platform within 12 months of the payment date.
3.2. If any invoice remains unpaid for more than 30 days after the due date, Kaleidoscope may suspend the Partner’s access to the Partnership Services until all outstanding amounts are paid in full.
4. Access to Partnership Services
4.1. Subject to these Terms, Kaleidoscope grants to the Partner a non-exclusive, non-transferable, personal right to use the Partnership Services during the period of Partnership for the Permitted Purpose.
4.2. Kaleidoscope shall not be liable for any delay in or failure of performance of the Partnership Services:
4.2.1. for downtime caused by routine or emergency maintenance;
4.2.2. caused by the Partner’s breach of any of its obligations in clause 5, in which case Kaleidoscope may suspend performance of the Partnership Services until such time as the Partner fully remedies its breach or default;
4.2.3. resulting from the failure of any third party responsibilities which affect the Partnership Services and which are outside of the Kaleidoscope’s control; or
4.2.4. for any Unforeseen Events.
4.3. Kaleidoscope shall be entitled to modify the features and functionality of the Partnership Services, provided that any such modification does not materially adversely affect the use of the Partnership Services.
5. Partner Responsibilities
5.1. The Partner shall:
5.1.1. not access or use the Partnership Services for any purpose other than the Permitted Purpose;
5.1.2. ensure that it and any of its personnel use the Partnership Services in accordance with these Terms;
5.1.3. ensure that its personnel having access to the Partnership Services are the employees of the Partner; and
5.1.4. comply with all applicable laws relating to the use of the Partnership Services, including laws relating to privacy and data protection.
5.1.5 keep all usernames, passwords and access credentials secure and confidential and notify Kaleidoscope promptly of any unauthorised access or suspected security breach.
6. Third Party Materials
6.1 Kaleidoscope may make Third Party Materials available for the Partner’s use in connection with the Partnership Services. The Partner agrees that:
6.1.1 Kaleidoscope has no responsibility for the use or consequences of use of any Third Party Materials;
6.1.2 the Partner’s use of any Third Party Materials shall be governed by the applicable terms issued by the owner or licensor of the relevant Third Party Materials;
6.1.3 the Partner will comply with all applicable third party terms which may govern the use of such Third Party Materials; and
6.1.4 the continued availability, compatibility with the Partnership Services and performance of the Third Party Materials is outside the control of Kaleidoscope and Kaleidoscope has no responsibility for the same.
7. Intellectual property
7.1 All Intellectual Property Rights in and to the Partnership Services belong to and shall remain vested in Kaleidoscope or the relevant third party owner or licensor.
7.2 Subject to any branding guidelines provided by the Partner to Kaleidoscope, the Partner hereby permits Kaleidoscope to reproduce its logo on its website and in other promotional materials for marketing purposes only.
7.3 To the extent Third Party Materials are accessible to, or used by or on behalf of the Partner in connection with the use of the Partnership Services, such use of Third Party Materials (including all licence terms) shall be exclusively governed by applicable third party terms notified or made available by the third party. Kaleidoscope grants no Intellectual Property Rights or other rights in connection with any Third Party Materials.
7.4 Except for the rights expressly granted in these Terms, the Partner shall not acquire in any way any title, rights of ownership, or Intellectual Property Rights of whatever nature in the Partnership Services.
7.5 The Partner hereby permits Kaleidoscope to use aggregated, anonymised data (excluding any Protected Data and any Confidential Information) collected from the Partner as a result of the use of the Partnership Services for the purposes of trend analysis for its internal research and marketing purposes only.
7.6 This clause 7 shall survive the termination or expiry of the Partnership.
8. Anti-bribery
8.1 For the purposes of this clause 8 the expressions ‘adequate procedures’ and ‘associated with’ shall be construed in accordance with the Bribery Act 2010 and legislation or guidance published under it.
8.2 Each party shall comply with applicable Bribery Laws including ensuring that it has in place adequate procedures to prevent bribery and ensure that all of that party’s personnel, others associated with that party, and that party’s sub-contractors so comply.
8.3 Without limitation to clause 8.2, neither party shall make or receive any bribe (as defined in the Bribery Act 2010) or other improper payment, or allow any such to be made or received on its behalf, and shall implement and maintain adequate procedures to ensure that such bribes or payments are not made or received directly or indirectly on its behalf.
8.4 The Partner shall immediately notify Kaleidoscope as soon as it becomes aware of a breach by the Partner of any of the requirements in this clause 8.
9. Anti-slavery
9.1 Each party confirms and agrees that:
9.1.1 neither it nor any of its officers, employees, agents or subcontractors has:
a. committed an offence under the Modern Slavery Act 2015 (an MSA Offence); or
b. been notified that it is subject to an investigation relating to an alleged MSA Offence or prosecution under the Modern Slavery Act 2015; or
c. is aware of any circumstances within its operations that could give rise to an investigation relating to an alleged MSA Offence or prosecution under the Modern Slavery Act 2015;
9.1.2 it shall comply with the Modern Slavery Act 2015 and the Modern Slavery Policy; and
9.1.3 it has implemented due diligence procedures to ensure compliance with the Modern Slavery Act 2015 and the Modern Slavery Policy in its business and operations.
10. Indemnity and insurance
10.1 The Partner shall indemnify, and keep indemnified, Kaleidoscope from and against any losses, damages, liability, costs (including legal fees) and expenses incurred by Kaleidoscope as a result of or in connection with the Partner’s breach of any of the Partner’s obligations under the Contract.
10.2 The Partner shall have in place contracts of insurance with reputable insurers to cover its obligations under these Terms. On request, the Partner shall supply evidence of the maintenance of the insurance and all of its terms from time to time applicable.
11. Limitation of liability
11.1 The extent of the Kaleidoscope’s liability under or in connection with your Partnership (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) shall be as set out in this clause 11.
11.2 Subject to Clause 11.3, the Kaleidoscope’s total liability shall not exceed the Partnership Fee and Kaleidoscope shall not be liable for consequential, indirect or special losses, nor for any of the following (whether direct or indirect): loss of profit; loss or corruption of data; loss of use; harm to reputation or loss of goodwill.
11.3 The liability of the parties shall not be limited in any way in respect of death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other losses which cannot be excluded or limited by applicable law.
12. Confidentiality and announcements
12.1 The parties shall keep confidential all Confidential Information of the other party and shall only use the same as required by these Terms. The provisions of this clause shall not apply to:
12.1.1 any information which was in the public domain at the Partnership commenced;
12.1.2 any information which comes into the public domain subsequently other than as a consequence of any breach of these Terms; or
12.1.3 any disclosure required by law or a regulatory authority.
12.2 This clause shall remain in force for a period of 5 years from the start of Partnership.
12.3 To the extent any Confidential Information is Protected Data, such Confidential Information may be disclosed or used only to the extent such disclosure or use is in compliance with and does not conflict with any of the provisions of clause 13.1.
13. Processing of personal data
13.1 The parties agree that the Partner is a Controller and that Kaleidoscope is a Processor for the purposes of processing Protected Data pursuant to the Contract. The Partner shall at all times comply with all Data Protection Laws in connection with the processing of Protected Data.
13.2 Kaleidoscope shall process Protected Data in compliance with the obligations placed on it under Data Protection Laws.
13.3 Taking into account the state of technical development and the nature of processing, Kaleidoscope shall implement and maintain appropriate technical and organisational measures to protect the Protected Data against accidental, unauthorised or unlawful destruction, loss, alteration, disclosure or access.
13.4 The Partner authorises the appointment of any Sub-Processors agreed in writing between the parties.
13.5 Kaleidoscope shall:
13.5.1 not permit any processing of Protected Data by any agent, subcontractor or other third party (except its or its Sub-Processors’ own employees in the course of their employment that are subject to an enforceable obligation of confidence with regards to the Protected Data) without the written authorisation of the Partner; and
13.5.2 prior to the relevant Sub-Processor carrying out any processing activities in respect of the Protected Data, appoint each Sub-Processor under a written contract containing materially the same obligations as under this clause 13.
13.6 Kaleidoscope shall not process and/or transfer, or otherwise directly or indirectly disclose, any Protected Data in or to countries outside the United Kingdom without the prior written authorisation of the Partner.
13.7 Kaleidoscope shall, in accordance with Data Protection Laws, make available to the Partner such information that is in its possession or control as is necessary to demonstrate Kaleidoscope’s compliance with the obligations placed on it under this clause 13, and allow for audits by the Partner (or another auditor mandated by the Partner) for this purpose.
13.8 When Partnership ends, at the Partner cost and the Partner’s option, Kaleidoscope shall either return all of the Protected Data to the Partner or securely dispose of the Protected Data (and thereafter promptly delete all existing copies of it) except to the extent that any applicable law requires Kaleidoscope to store such Protected Data. This clause 13 shall survive termination or expiry of Partnership.
14. Unforeseen Events
Neither party shall have any liability under or be deemed to be in breach of contract for any delays or failures which result from Unforeseen Events. The party subject to an Unforeseen Event shall promptly notify the other party in writing when it causes a delay or failure in performance and when it ceases to do so. If the Unforeseen Event continues for a continuous period of more than 14 days, the party not affected may terminate the Partnership by written notice to the other party.
15. Termination
15.1 Kaleidoscope may terminate the Partnership at any time by giving notice in writing to the Partner if it:
15.1.1 commits a material breach of these Terms, and such breach is not remediable; or
15.1.2 the Partner commits a material breach of these Terms which is capable of being remedied and such breach is not remedied within 14 days of receiving written notice of such breach.
15.2 Either party may terminate the Partnership at any time by giving notice in writing to the other if the other party:
15.2.1 stops carrying on all or a significant part of its business, or indicates in any way that it intends to do so;
15.2.2 is unable to pay its debts either within the meaning of section 123 of the Insolvency Act 1986;
15.2.3 becomes the subject of a company voluntary arrangement under the Insolvency Act 1986;
15.2.4 has a receiver, manager, administrator or administrative receiver appointed over all or any part of its undertaking, assets or income; or
15.2.5 has a resolution passed for its winding up.
16. Variations
No variation of these Terms shall be binding unless expressly agreed in writing.
17. Entire agreement
17.1 The parties agree that these Terms constitute the entire agreement between them and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter.
17.2 The Partner acknowledges that it has not entered into Partnership in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in these Terms.
17.3 Nothing in these Terms purports to limit or exclude any liability for fraud.
18. No partnership or agency
The parties are independent persons and are not partners, principal and agent or employer and employee and Partnership does not establish any joint venture, trust, fiduciary or other relationship between them, other than the contractual relationship expressly provided for in it. None of the parties shall have, nor shall represent that they have, any authority to make any commitments on the other party’s behalf.
19. Third party rights
A person who is not a party to these Terms shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the terms of Partnership.
20. Governing law
Partnership, and any dispute or claim arising out of, or in connection with it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.
21. Jurisdiction
The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, Partnership.
22. Definitions and interpretation
22.1 In these Terms the following definitions apply:
Bribery Laws
means the Bribery Act 2010 and all applicable laws in connection with bribery or anti-corruption;
Confidential Information
means all information (whether in oral, written or electronic form) relating to the business, strategy, management, services, products, personnel or operations of the disclosing party which may reasonably be considered to be confidential in nature and which is disclosed by one party to the other in the course of Partnership;
Controller
shall have the meaning given to it in applicable Data Protection Laws from time to time;
Data Protection Laws
means, as binding on either party or the Partnership Services:
a. the GDPR;
b. the Data Protection Act 2018;
c. any laws which implement any such laws; and
d. any laws that replace, extend, re-enact, consolidate or amend any of the foregoing;
Data Subject
shall have the meaning given to it in applicable Data Protection Laws from time to time;
Kaleidoscope
means Kaleidoscope Innovation and Research Limited, a company incorporated and registered in England and Wales with company number 17359769, whose registered address is at 2nd Floor, 32-33 Watling Street, Canterbury, Kent, England, CT1 2AN, UK, trading as Kaleidoscope;
GDPR
means the General Data Protection Regulation, Regulation (EU) 2016/679;
Intellectual Property Rights
means any and all copyright, rights in inventions, patents, know-how, trade secrets, trade marks and trade names, service marks, design rights, rights in get-up, database rights and rights in data, topography rights, utility models, domain names and all similar rights and, in each case:
a. whether registered or not;
b. including any applications to protect or register such rights;
c. including all renewals and extensions of such rights or applications;
d. whether vested, contingent or future; and
wherever existing;
Materials
means all services, data, information, content, Intellectual Property Rights, websites, software and other materials provided by or on behalf of Kaleidoscope in connection with the Partnership Services;
Partner
means you, the person or organisation who has subscribed to be a Partner of Kaleidoscope;
Partnership
means the agreement between Kaleidoscope and the Partner for the Partner to participate in and benefit from partnership of Kaleidoscope, including the Partnership Services, and which incorporates these Terms;
Partnership Fee
has the meaning set out in clause 2;
Partnership Services
means access to and use of the Kaleidoscope platform, including its e-learning, self-assessments, employee assessments and other resources;
MSA Offence
has the meaning given in clause 9.2.1;
Permitted Purpose
means use solely for the Partner’s internal business operations and management, and expressly excludes any of the following:
a. copying, reproducing, publishing, distributing, broadcasting, modifying, adapting, abstracting, selling, licensing, transferring or in any way commercially exploiting any part of any Partnership Services;
b. permitting any use of the Partnership Services in any manner by any third party or making the Partnership Services available to any third party or allowing or permitting a third party to do any of the foregoing;
c. combining, merging or otherwise permitting the Partnership Services to become incorporated in any other program or service, or creating derivative works based on it; or
d. attempting to reverse engineer the functioning of or decompile the Partnership Services,
Personal Data
shall have the meaning given to it in applicable Data Protection Laws from time to time;
Processing
has the meaning given to it in applicable Data Protection Laws from time to time (and related expressions, including process, processing, processed, and processes shall be construed accordingly);
Processor
shall have the meaning given to it in applicable Data Protection Laws from time to time;
Protected Data
means Personal Data received from or on behalf of the Partner in connection with the performance of Kaleidoscope’s obligations under the Contract;
Sub-Processor
means any agent, sub-contractor or other third party (excluding its employees) engaged by Kaleidoscope for carrying out any processing activities on behalf of the Partner in respect of the Protected Data;
Terms
means the Kaleidoscope’s terms and conditions of Partnership as set out in this document; and
Third Party Materials
means Materials provided, controlled or owned by or on behalf of a third party the use of which may be subject to a separate agreement or licence between Kaleidoscope or the Partner and the relevant third party;
Unforeseen Events
means an event or sequence of events beyond a party’s reasonable control preventing or delaying Kaleidoscope from performing obligations associated with Partnership including an act of God, fire, flood, lightning, earthquake or other natural disaster, pandemic, war, riot or civil unrest, interruption or failure of supplies of power, fuel, water, transport, equipment or telecommunications service, strike or other industrial action.
22.2 In these Terms, unless the context requires otherwise:
22.2.1 any clause or heading in these Terms is included for convenience only and shall have no effect on the interpretation of these Terms;
22.2.2 a reference to a ‘party’ includes that party’s personal representatives, successors and permitted assigns;
22.2.3 a reference to a ‘company’ includes any company, corporation or other body corporate, wherever and however incorporated or established;
22.2.4 words in the singular include the plural and vice versa;
22.2.5 a reference to ‘writing’ or ‘written’ includes email and any method of reproducing words in a legible and non-transitory form; and
22.2.6 a reference to legislation is a reference to that legislation as in force at the date of the Contract